Delivery
Our delivery men are trained on fresh meats handling and transportation. They also have well knowledge of all our products and can give you advices for meat preparation and preservation. Do not hesitate to ask them.
What are your delivery territories?
For the time being, we serve the following areas:- Montreal
- Montreal Montreal South Shore (Longueuil, Saint-Lambert, Brossard, La Prairie, Candiac, Sainte-Catherine, Delson) Laval Trois-Rivières Shawinigan
- Laval
- Trois-Rivières
- Shawinigan
Quebec City will be covered soon.
When do I receive my delivery?
Once your online order is completed, our sales team will contact you within 24 hours to set the delivery date for you. We promise to deliver you within the week after your order on our site.
All deliveries are made in the evening after 5pm on the agreed delivery day.
What information do I receive for deliveries?
As a result of our call, we will always send you an email to confirm your delivery date. In addition, a reminder will also be sent to you by email the day before your delivery. On the day of delivery, a message (via email and/or SMS on your cellphone) will be sent to warn you that the driver is en route to your home (about 30 minutes before delivery).
What are the shipping costs?
Delivery is completely free and no delivery charges is loaded regardless of the amount of your online order.
How is the delivery?
Our quality policy requires your presence at the time of delivery.
From the refrigerated truck to your home, the meat is transported in a re-usable transport box. Our deliveryman unpacks your order and checks with you the correctness of the order and the quality of the meat.
For ecological considerations, we have decided to use re-usable casing that requires more operational effort but is a cleaner solution for the environment.
What happens if I am not present at the delivery?
Your presence is required at the time of delivery. Unfortunately, our delivery man will have to return your order and $10 of freight charges will be charged.